Terms and Conditions
Last updated: 8 August 2026
This is a courtesy translation. In case of any discrepancy, the German version prevails.
1. Scope and provider
These terms apply to all contracts on the use of the QuantLab customer platform and the trading algorithms delivered through it, between you and
- QuantLab — Marlon Grahl, Bei den Mühren 1, 20457 Hamburg, Deutschland
- E-mail: marlongrl49@gmail.com
Deviating terms of the customer do not become part of the contract unless we expressly agree to them in writing.
2. What we offer — and what we do not
We provide software: Expert Advisors for the MetaTrader 5 trading platform, together with presets, descriptions and the results of our own testing.
We are not a broker, not a bank, not an asset manager and not a proprietary trading firm. We do not hold accounts, do not manage money and do not provide financial services within the meaning of the German Banking Act (KWG) or the Securities Institutions Act (WpIG).
We provide no investment advice and no investment brokerage. Nothing on this platform is a recommendation to enter into a particular transaction. The decision whether, when and with what stake you trade is yours alone.
The software trades on your own account with your own broker. We have no access to that account. Details on the risks are set out in the Risk Disclosure, which forms part of this contract.
3. Formation of the contract
The presentation of algorithms on the platform is not a binding offer but an invitation to order.
The contract is formed when you complete the ordering process with our payment provider Stripe and we receive confirmation of payment. We inform you of activation by e-mail.
We store the contract text. You can retrieve and save these terms on this page at any time.
4. Prices and payment
Access costs 99 € per month. The price is a gross price and includes statutory VAT. The rate of your country of residence applies; the gross price stays the same.
Payment runs exclusively through Stripe. Stripe's own terms additionally apply to the payment process. Stripe provides invoices; you can reach them via Subscription & invoices in your account.
If a payment fails, Stripe retries several times. We only suspend access after a grace period of three days — an expired card should not cost you an open position.
5. Term and cancellation
The subscription runs for one month and renews for a further month unless cancelled.
You may cancel at any time, effective at the end of the current billing period. There is no notice period. Access continues until the end of that period. Amounts already paid for the current period are not refunded on a pro-rata basis.
You can cancel in three ways, all equally valid:
- via the Cancel contracts here button — no sign-in, with immediate confirmation of receipt by e-mail
- in the customer portal under Subscription & invoices
- informally by e-mail to marlongrl49@gmail.com
Our right to terminate for good cause remains unaffected. Good cause exists in particular where a licence key is passed to third parties or where attempts are made to circumvent the licence check.
6. Right of use
Upon activation you receive a simple, non-transferable, non-sublicensable right to use the software for your own trading for the duration of your active subscription.
The software is licensed, not sold. All rights to the software, the presets, the descriptions and the analyses remain with us.
The following are not permitted:
- passing on, reselling, renting or sublicensing the software or the licence key
- reverse engineering, decompiling or disassembling, except where § 69e UrhG mandatorily permits it
- removing or altering copyright and licence notices
- use for the commercial management of third-party assets
A breach entitles us to suspend the licence immediately.
7. Licence key and connected accounts
Your licence key is valid for a limited number of simultaneously connected MT5 accounts. You can see how many under Licences, where you can also release occupied slots yourself.
The Expert Advisor checks the licence at regular intervals over the internet. Which data is transmitted is described in the Privacy Policy.
A suspended or expired licence does not close an open position. The Expert Advisor then opens no new positions, but continues to manage stops and exits of existing positions. A billing problem should not become a trading loss.
8. Availability, updates, support
We endeavour to keep the platform and the licence server running continuously but do not owe any particular level of availability. Maintenance windows and faults are possible.
If the licence server fails, the Expert Advisor continues within a grace period rather than stopping immediately. A failure on our side should not interrupt your trading.
We provide updates during the term of your subscription insofar as they exist. There is no entitlement to particular new features. We may withdraw individual algorithms from the offering; files already downloaded remain yours.
We provide support by e-mail on questions of installation, licensing and operation. Advice on trading decisions is expressly not part of support.
9. Right of withdrawal
As a consumer you have a statutory right of withdrawal. The details and the model withdrawal form are set out in the Withdrawal Policy.
10. Warranty and liability
We are liable for defects in the software in accordance with statutory provisions.
Otherwise we are liable without limitation in cases of intent and gross negligence, for injury to life, body or health, where a guarantee has been given, and under the German Product Liability Act.
In the case of slightly negligent breach of a material contractual duty — a duty whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely — our liability is limited in amount to the foreseeable damage typical for this type of contract at the time the contract was concluded.
Any further liability is excluded.
We are not liable for trading losses. This is not a restriction of the rules above but their application: the loss arises from your trading decision and from market movement, not from a breach of duty on our part. We owe working software, not a trading result.
11. Data protection
How we process personal data is described in the Privacy Policy.
12. Changes to these terms
We may amend these terms where there is an objective reason to do so — for instance a change in the law, in case law, or in our offering.
We will notify you of the change in text form at least six weeks before it takes effect. If you do not object before it takes effect, the change is deemed accepted; we will point this out to you separately in the notification. If you object, we may terminate the contract at the next possible date.
13. Governing law and place of jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
If you are a consumer with your habitual residence in another state, the mandatory consumer protection provisions of that state remain unaffected (Art. 6 Rome I Regulation).
We do not agree a special place of jurisdiction with consumers; statutory rules apply. If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is Hamburg.
14. Final provision
Should any provision of these terms be invalid, the contract remains otherwise effective. The statutory provision takes the place of the invalid one.